Privacy Policy

At Enterprise Rent-A-Car we respect the privacy of our customers. We do not sell or exchange any information gathered about you unless we have your permission. Most of this information is gathered so that we can make future visits to our web site easier and more personalized for you. For example, we may pre-fill your name in the reservation form to save you from having to re-enter the information on your next visit.

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name (where possible), but not the consumer's e-mail address. We collect no additional information on consumers who browse our Web page unless we have your permission.

Some customers may decide to allow Enterprise Rent-A-Car and it's strategic business partners to contact them by e-mail. The purpose of these e-mails is to keep customers up to date on special promotions. Furthermore, by allowing us to share your e-mail address with strategic business partners, these partners may contact you on a variety of offers that may be of interest to you. If for any reason, at any time, you would like to have your name removed from this list, please contact us via email at customerservice@erac.com.

Visitors who supply us with their telephone numbers on-line may be contacted by telephone with information regarding orders they have placed on-line. Please provide us with your correct phone number. We do not use these phone numbers for other purposes and they are not shared with our business partners.

Enterprise Rent-A-Car uses third party advertising companies to serve and host advertisements on other sites. Enterprise Rent-A-Car employs a common technique usually referred to as "pixel tracking" to measure the effectiveness of these advertisements and compile aggregate usage statistics. Pixel tracking, which may be used in connection with advertisements on other sites or on our Web site, involves the use of pixel tags (also known as "clear gifs" or "1-by-1 gifs") that are not visible to the user of the site and consist of a few lines of computer coding. For example, if you visit our Web site from an advertisement on another site, the pixel tag will reference the cookie you received when you clicked on the advertisement. The pixel tag also may register this activity with a third party advertising company to allow us to count the number of times or when an advertisement is accessed. This data is collected for use in our marketing and research. Personally identifiable information about you is not collected by the third party advertising company, nor is any tracking information generated from the pixel tag allowed to be used by them for any other purpose other than to report web site activity to us.

Cookies are small bits of information that some Web sites (including Enterprise.com) transfer to an individual's hard drive for research purposes. Enterprise Rent-A-Car uses cookies to analyze the traffic, such as total visitors and pages viewed on our site, and make improvements based on the data we collect. Enterprise Rent-A-Car never saves passwords or credit card information in cookies. The use of cookies has become a standard in the industry, especially at Web sites that provide any kind of personalized service.

Cookies may also be used by Enterprise Rent-A-Car advertisers and partners from third party sites to which our Web Page links in connection with pixel tracking or otherwise. We do not control these cookies. The use of cookies by advertisers is standard in the Internet industry.

Safe Harbor - Enterprise adheres to the Safe Harbor framework developed by the U.S. Department of Commerce in coordination with the European Commission.

You acknowledge that you are responsible for the use of data you input through the Site and that you will comply with your obligations under applicable data protection laws. You shall ensure that only authorized personnel within your organization access the ARMSŪ Service and that you notify all relevant individuals that their data is used by you and Enterprise in the ARMSŪ Service. Furthermore, you shall comply with all relevant requirements relating to international data transfers. When Enterprise processes data in the ARMSŪ Service on your behalf, it will do so according to your instructions, and shall implement appropriate technical and organizational measures to keep the data secure.

If you have any specific questions regarding any issues about privacy on our website, please contact us at customerservice@erac.com. Of course, if you prefer you can call us at (877) 858-3884 and mail your questions to:

Enterprise Rent-A-Car
Internet Privacy Questions
600 Corporate Park Drive
St. Louis, MO 63105

Legal Information

ENTERPRISE, the "e" logo, WE'LL PICK YOU UP, the "Wrapped Car" and ECAR are trademarks and service marks of Enterprise Rent-A-Car. Such Trademarks and service marks designated with the symbol "®" are registered with the U.S. Patent and Trademark Office, and also with numerous foreign countries. For information on foreign trademark registrations of Enterprise Rent-A-Car, contact the local trademark offices in the countries of interest.